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What materials do you use for your jewellery?

At Armed with Elyon, we are committed to uncompromising quality. Each piece is handcrafted using premium materials designed to last and made for everyday wear.

Our gold jewellery is crafted from 18k gold vermeil, featuring a superior 3-micron layer of gold over a solid 925 sterling silver base. This exceeds the typical industry standard of 2.5 microns, offering a richer finish and enhanced durability. To further preserve its beauty, each gold piece is finished with a protective e-coating, making it more resistant to tarnish and wear.

Our silver pieces are plated with rhodium - a premium metal used to enhance shine and protect against tarnishing. Rhodium also makes our silver jewellery hypoallergenic and suitable for sensitive skin.

Every detail is considered to ensure your jewellery not only reflects timeless elegance but is also built to be worn and treasured daily.

How do I care for my jewellery?

To keep your jewellery looking its best, avoid exposing it to harsh chemicals, water, and extreme temperatures. We recommend gently wiping your pieces with a soft cloth after wearing them to remove oils and dirt. For more specific care instructions, check the care guide included with your order.

Is your jewellery tarnish resistant or waterproof?

Absolutely. Each piece is meticulously crafted from premium 18k gold vermeil and rhodium-plated silver, enhanced with a resilient protective e-coating that ensures exceptional tarnish resistance and water resilience for everyday elegance. For extended exposure to water, such as swimming or showering we recommend removing your pieces to maintain their exquisite finish and lasting brilliance. Wear your faith boldly, adorned in jewellery made to endure.

Can I customise my jewellery?

At this stage, we don’t offer customisation, but stay tuned! As we grow, we hope to offer more personalised options in the future.

Do you offer international shipping?

Currently, we are offering shipping within Australia. We hope to expand internationally soon, so keep an eye out for updates!

How long does shipping usually take?

We ship all orders from Brisbane, Australia, within 1–2 business days.

Domestic
(Australia):

  • Standard Shipping usually takes 5–8 business
    days.
  • Express Shipping typically arrives in 3–6
    business days (recommended for Tasmania, Northern Territory, and Western
    Australia, especially rural areas).

International:

Delivery times vary by destination and shipping method but generally take
between 8–16 business days.

Once your order ships, you’ll receive a tracking
number so you can follow its progress. Please note that during sale periods,
dispatch times may be slightly longer.

If you have any questions or need assistance,
feel free to contact us anytime.

What is your return/exchange policy?

As we are just starting off, we want you to be completely satisfied with your purchase. If there’s an issue with your jewellery, please contact us within 14 days of receiving your order, and we will do our best to resolve it. We do not accept returns or exchanges for change of mind, so please choose carefully.

How can I contact you?

If you have any questions, concerns, or just want to say hello, you can reach us through our contact page or email us directly at [email address]. We’d love to hear from you!

Will you be adding more products?

Absolutely! We’re just getting started, and we’re excited to grow our collection. Check back often for new pieces, or sign up for our newsletter to stay updated on the latest releases.

How can I stay updated on new arrivals or sales?

Join our email list to get the latest news, exclusive offers, and early access to new collections. You can also follow us on Instagram or Facebook for updates and inspiration!